The Onsite Wedding Coordinator plays a crucial role in ensuring the smooth and successful execution of weddings held at Cape Horn Estate. This position requires a proactive, organized, and customer-service-oriented individual who can effectively manage onsite logistics and provide exceptional support to wedding parties and their guests. Maintain a friendly and professional demeanor at all times. Ideally prefer candidates who can easily access our office.

Hourly Rate: $25

Key Responsibilities:

• Pre-Event Preparation:
  • Ensure the venue is unlocked and ready for the wedding event as per the agreed-upon timeline.
  • Conduct pre-event inspections to verify that all equipment and amenities are in proper working order and the venue is presented immaculately.
  • To ensure property is clean and ready for the event.
  • Conduct any cleaning that needs to be completed before the couple arrives.
• Event Day Support:
  • Serve as the primary point of contact for the wedding planner and the wedding party throughout the event.
  • Address any questions or concerns that arise promptly and professionally.
  • Assist with minor logistical issues that may occur during the event.
  • Ensure that all venue guidelines, rules, and regulations are adhered to by guests.
  • Clean restrooms as needed
• Post-Event Procedures:
  • Conduct a thorough post-event inspection of the venue to ensure it is returned to its original condition.
  • Ensure the property is clean.
  • Oversee the safe and timely departure of all guests from the property.
  • Secure the venue by locking all doors and windows and ensuring all equipment and valuables are properly stored.
• Customer Service:
  • Provide exceptional customer service to all wedding guests, ensuring their comfort and enjoyment throughout the event.
  • Resolve guest concerns and complaints effectively and efficiently.
• Communication:
  • Maintain clear and consistent communication with the Venue Manager and the wedding planner throughout the event.
  • Document any issues or incidents that occur during the event for future reference.

Qualifications:

• High School Diploma or equivalent required; some college coursework in hospitality or event management preferred.
• Proven experience in customer service, event planning, or hospitality is a strong advantage.
• Excellent communication and interpersonal skills, both written and verbal.
• Strong organizational and time-management abilities.
• Ability to work independently and as part of a team.
• Proactive problem-solving skills.
• Flexibility to work varying shifts, including evenings and weekends.

Physical Demands:

• Ability to stand for extended periods.
• Ability to lift and carry light to moderate objects.
• Ability to walk and navigate various areas of the venue.

Working Hours:

• 12-hour shifts with two one hour unpaid breaks.
• Shift times may vary depending on the specific event schedule.
• Weekend and evening work required.

Disclaimer:

This job description is intended to provide a general overview of the position and its responsibilities. It is not an exhaustive list of duties and may be subject to change at the discretion of management.